Get in Touch
We’re here to help. Whether you're an existing customer needing support or a new visitor with questions about our services, find the right way to reach us below.
Submit a Support TicketOther Ways to Connect
- 021-82802209
- hi@bordar.io
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Tehran, Velenjak, Homa Tower
Standing by You, Every Step of the Journey
Sales Team
Need help choosing the right plan? Our experts are here for you.
Sat–Wed | 09:00–17:00
Technical Team
Need help or have a technical question? Our experts are here for you.
Every day | 08:00–20:00
24/7 Support
Reach out to us anytime—you can count on us to provide prompt and helpful assistance whenever you need it.
Contact Channels
You can reach our team through phone, email, live chat, or ticket support.
Frequently Asked Questions
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Our expert support team is ready to help you, 24/7.
Web hosting is the service that provides the infrastructure—including server space, security, and maintenance—to make your website accessible on the internet. A managed hosting service, like Bordar, also includes expert technical support to manage those resources for you.
Unlike generic hosting companies, we specialize exclusively in Managed WordPress & WooCommerce. This focus allows us to provide a deeply optimized, cost-effective, and professional service. All our plans include premium features like integrated caching, robust security protocols, geo-redundant backups, and expert, platform-specific support.
Choosing the right plan depends on your needs. The most important factors are Security, Speed, and Support—all of which are core to our service. Beyond that, consider your expected traffic and the size of your site. Our entry-level plans are perfect for new businesses, while our higher-tier plans provide more resources for growing stores and high-traffic sites. Our sales team can provide a personal recommendation.
Yes. We offer a free, seamless migration service. Once you sign up, our migration experts will handle the entire process of moving your website, files, and databases meticulously and with minimal to zero downtime.
Our support goes far beyond just ensuring server stability. Unlike generic hosts, we provide platform-level support. If you face challenges managing WordPress, from plugin conflicts to performance optimization, our expert team is here to help. We act as your technical partner.
A staging environment is a private, cloned copy of your live website. It allows you to safely test changes—like new plugins, theme updates, or custom code—in a secure environment before applying them to your public site. This is essential for preventing errors and downtime.